Servicing & Repairs T&Cs

SERVICING & REPAIRS TERMS & CONDITIONS:

Please read the following Terms & Conditions carefully, as booking your bike for a service with The Cycle Company means you agree to them.

At The Cycle Company, we want you to be completely satisfied with all purchases and services with us. Due to being in the hands of manufacturers and delivery for parts we don’t promise a completion date under any circumstances – we’ll do our best to get your product to you as quickly as possible.

Prices
All our prices are shown in sterling and are inclusive of 20% VAT where applicable.

Warranty
Unless otherwise stated all products are covered by a 3 month warranty.

Returns
All faulty, damaged or broken products will be replaced or refunded, we must be informed within 3 days of receipt of goods, we will pay you the cost of the return postage if applicable.

Please return goods to the The Cycle Company address on our contact us page. https://www.thecyclecompany.co.uk/pages/contact

Liability
We make no guarantees that this website is 100% error free. We accept no responsibility for any loss you may incur due to an inability on your behalf to use this website properly. Your statutory rights as a customer are not affected.

Privacy and Security
Please see our Privacy Policy page: https://www.thecyclecompany.co.uk/policies/privacy-policy

Terms of Service
Please see our Terms of Service page: https://www.thecyclecompany.co.uk/policies/terms-of-service

Contacts
Please see our Contact Us page: https://www.thecyclecompany.co.uk/pages/contact

Complaints
We take complaints very seriously, if you have any reason to report a dis-service please contact info@thecyclecompany.co.uk. We will investigate the nature of the complaint and endeavour to improve our service so future occurrences are eradicated.

General:
• We may change the price, description or photo of any product on this site without notice.

• We reserve the right to cancel any order without notice.

• Your statutory rights as a customer are not affected.